Get in touch
Email hello@shrinkfile.app. It is read by one person, so a reply may take a few days, but every message is read.
Reporting something broken
Problems with browser-based tools usually depend on the specific combination of device, browser and file, which makes them hard to reproduce without detail. If something failed, four things make the difference between a fixable report and a guess:
- Which tool you were using, and what you were trying to do.
- What happened — an error message, a blank result, a tab that closed itself, or output that looked wrong.
- Your device and browser, roughly. "iPhone, Safari" or "Windows laptop, Chrome" is enough.
- The file — its type and rough size. A 300MB video failing is a different problem from a 2MB photograph failing.
Please do not attach the file itself. The whole point of this site is that your files stay with you, and that principle does not stop applying because something went wrong.
Suggesting a tool
Suggestions are welcome, and the useful ones describe the problem rather than the solution. Knowing you needed a scanned form under two megabytes for a particular portal is more actionable than a request for a specific feature, because there is often a better route to the same result.
Some things are genuinely impossible in a browser. Turning a PDF into an editable Word document, or reading text out of a photograph, both need far more computing power than a browser tab has available. Where a suggestion falls into that category, saying so plainly seems more helpful than silence.
Advertising and business enquiries
Advertising here is served through Google AdSense, so there is no direct advertising to buy. Enquiries about sponsorship, paid links or guest content will not receive a reply, because none of those are things this site does.
Privacy of your message
Emails arrive in an ordinary inbox and are kept only as long as they are useful. Your address is not added to any list, shared with anyone, or used for anything beyond replying to you. There is no newsletter.